Question 1

How long will my cakes/cupcakes/brownies stay fresh?

Accepted Answer

Cakes
Because we bake all our cakes without preservatives, we recommend you enjoy them within 48 hours. All our cakes should be stored in the fridge, in their original box which should be wrapped in a couple layers of clingfilm. Cakes lose thier flavour when chilled so to serve, be sure to bring the cake back to room temperature in the box for between 1-2 hours depending on the weather.
 
Cupcakes
Gourmet cupcakes: These should be stored in an air tight container, away from any heat or direct sunlight. Cupcakes are best eaten on the day but will last another day or so.
 
Celebration Cupcakes: These should be stored in the fridge and taken out about 1-2 hours before you intend on serving them to bring them to room termperature. Cupcakes are best eaten on the day but with last another day or so.
Brownies
Brownies should be stored in an air tight container at room temperature and will stay fresh for 3-4 days.

Question 2

Where do you deliver?

Accepted Answer

We deliver in the Cape Town metropolitan area. Please note that delivery is an additional charge and will be calculated depending on your location and included in your quote.

Question 3

Can I collect my order?

Accepted Answer

Yes, of course. Please fill out the request form and state the time and date required. Please check out our cake transport guide for more information on how to safely transport your cake.
Opening hours are:
Monday – Friday 08.00 – 17.00 
Saturday 08.00 – 14.00  
Sunday CLOSED

Question 4

How far ahead of time should I order?

Accepted Answer

In order to consistently maintain a high quality of work we only take on a limited amount of orders each day, based on a first come first serve basis. To avoid any disappointment we recommend ordering as far in advance as possible.

Question 5

Cake sizes/ servings?

Accepted Answer

Our cakes are available in 6” or 8” diameters. A 6” cake provides approximately 12-14 servings and an 8” cake provides approximately 18-22 servings.

Question 6

What size are your cupcakes?

Accepted Answer

All our cupcakes come in one size and are approximately 3” in diameter.

Question 7

What size are your brownies?

Accepted Answer

Brownies are sold as an 8’’x 8” slab cut into 9 equal squares.

Question 8

Are you allergen free?

Accepted Answer

Please note all goods are produced in a kitchen that works with nuts, gluten, dairy and eggs.

Question 9

Where are you based?

Accepted Answer

We are located in Kenilworth, Cape Town

Question 10

Do you offer delivery?

Accepted Answer

Yes, we deliver in the Cape Town area! Delivery is charged at a premium rate and will be calculated by distance. This charge will be shown on your quote/invoice.

Question 11

What is your lead time?

Accepted Answer

We work on a first come first serve basis and have limited availability each day. We require a min of 48 hours notice on all website orders (subject to availability). Custom orders require a longer lead time. Please get in touch as soon as possible to avoid any disappointment.

Question 12

Do you make custom orders?

Accepted Answer

Yes we do. Please visit our website www.capecakes.co.za and fill out the custom order form.

FAQs

FREQUENTLY ASKED QUESTIONS